1. Help Center
  2. Set-Up
  3. Admin user responsibilities

Add, Manage, or Remove Agency Users

Learn how admin users can add, manage, or remove agency users in Semsee, including editing account details.

💡 Note: Only users with admin permissions can add or remove users from the agency account.



Jump to a Section

  1. How to Add a New User (Admin Only)

  2. Manage or Remove Users (Admin Only)
  3. Need Help?


1. How to Add a New User (Admin Only)

  1. In the top-right corner of your Semsee dashboard, click Account/Settings.
  2. Under Agency Users, click Manage.


3. Select + Add Another User.


4. Enter the new user’s information and click Save.


2. Manage or Remove Users (Admin Only)

  1. In the top-right corner of your Semsee dashboard, click Account/Settings.

  2. Under Agency Users, click Manage.

  3. Click the three dots next to the user you’d like to update.

  4. Select Edit to update user details or Make Inactive to remove the user.

Once a user is marked inactive, they will no longer have access to your agency’s Semsee account.


Need Help?

If you’re not an admin, reach out to your agency’s admin for assistance.

If you’re unsure of who your admin user is, or you need help, feel free to reach out to us at support@semsee.com.