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      Where Can I Find Agency Codes for Carriers?

      Agency codes can typically be found in your carrier portal or within appointment documents provided by the carrier.

       

      Carriers That Require Activation

      Some carriers require agency code activation before you can quote through Semsee.
      If your carrier shows as Pending Activation, that means the carrier still needs to approve your code for API quoting.

      For more details and timeframes, check out this guide:
      👉 Why Do My Carriers Show as “Pending Activation”?


      How to Find your Agency Code:

      • Log in to the Chubb Commercial Portal.

      • In the top-right corner, click on your username and select My Profile.

      • Scroll down to Primary Producers — your 6-digit agency codes are listed at the end of each line.

      • On the left-hand side menu, go to My Profile → View Profile.
      • Your Branch Code and Agency Code will be displayed in this section.

      For All Other Carriers

      If you can’t locate your agency code in the carrier’s portal:

      • Try checking My Profile, Settings, Agency Details, Producer Info, or Primary Producers in the dashboard.

      • Use the carrier’s help, FAQ, or support pages - sometimes they document where codes live.

      • Search your appointment / onboarding documents from the carrier as codes are often included there.

      • Contact the carrier’s agent/producer support directly and ask them to provide your agency or producer code.