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  2. Quote Results
  3. What do my responses mean?

Where can I find my quote declination reason?

When a carrier declines a risk in Semsee, the quote will appear with a “Declined” status on your Quote Results page.

To view the reason:

  1. Locate the Declined quote tile.

  2. Click the orange speech bubble in the top-right corner of the tile.

  3. A pop-up will appear showing the carrier’s message.

Semsee automatically displays any declination messages provided by the carrier. 

If no chat bubble or message appears, it means the carrier did not include a reason.


No Message Visible?

Not all carriers send a declination reason through their integration.
If you click the orange bubble and no message appears, it simply means the carrier did not provide one in their response.