When a carrier declines a risk in Semsee, the quote will appear with a “Declined” status on your Quote Results page.
To view the reason:
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Locate the Declined quote tile.
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Click the orange speech bubble in the top-right corner of the tile.
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A pop-up will appear showing the carrier’s message.
Semsee automatically displays any declination messages provided by the carrier.
If no chat bubble or message appears, it means the carrier did not include a reason.
No Message Visible?
Not all carriers send a declination reason through their integration.
If you click the orange bubble and no message appears, it simply means the carrier did not provide one in their response.